Privacy policy

The controller of the personal data collected by the website is:

• Name: Helvis NGANHYIM
• Company: ISAS SARL
• Position: CEO
• Phone: +237 675 90 23 88
• Privacy-related email addresses: nganhyim@gmail.com and helvis.nganhyim@isas-saphiex.com
• General contact: isas@isas-saphiex.com

ISAS undertakes to process personal data in accordance with the applicable personal data protection regulations, in particular the Cameroonian legislation in force.

Depending on the services used, the following data may be collected:

• First name and surname
• Company or organisation
• Job title
• Email address
• Phone number
• Information provided in a contact form
• Information relating to a quotation request
• Information relating to a job application
• Technical information required for the operation and security of the website
• IP address where technically necessary
• Cookie preferences stored on the user's device

This data is not systematically collected: it may be collected depending on the services used.

Data may in particular be used to:

• Respond to contact requests
• Handle information requests
• Prepare and follow up quotation requests
• Manage relationships with prospects and clients
• Process job applications
• Ensure the technical operation of the website
• Ensure the security of the website
• Prevent fraudulent or abusive use
• Record and respect the user's cookie preferences
• Enable ISAS to meet applicable legal and administrative obligations

• General contact: isas@isas-saphiex.com
• Quotation requests: sales@isas-saphiex.com
• Job applications: recruitment@isas-saphiex.com
• Privacy-related questions: nganhyim@gmail.com and helvis.nganhyim@isas-saphiex.com

Personal data is accessible only to the people and service providers who need it as part of their duties or the provision of the relevant services.

ISAS ensures that access to data is limited to authorised persons only.

The website is hosted by:

• OVH SAS
• 2 rue Kellermann
• 59100 Roubaix
• France

Personal data is kept only for the time necessary to achieve the purposes for which it was collected, and then for any additional periods required to comply with legal, regulatory or accounting obligations or to defend the rights of ISAS.

The retention period may therefore vary depending on the nature of the information and the purpose of the processing.

For job applications, contact requests, quotation requests, client or supplier relationships and technical logs, ISAS applies retention periods suited to the purpose pursued and to the applicable obligations.

Cookie preferences are kept according to the settings actually configured in the website's consent management system.

ISAS implements technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

However, as no IT system or communication network can guarantee absolute security, ISAS applies measures appropriate to the identified risks and the available resources.

Under the applicable regulations, data subjects may in particular have:

• A right of access to their data
• A right of rectification
• A right to erasure where the conditions are met
• A right to restriction of processing
• A right to object
• A right to data portability where applicable
• The right to withdraw their consent at any time where processing is based on consent

To exercise these rights, contact nganhyim@gmail.com or helvis.nganhyim@isas-saphiex.com. An identity check may be requested where necessary to secure the request and ensure that data is not disclosed to an unauthorised person.

When browsing the website, certain information may be stored on the user's device through cookies or similar technologies.

Cookies strictly necessary for the operation of the website may be used without any specific action where regulations allow it.

Non-essential cookies subject to consent are only activated after the user's choice where consent is required.

The preferences expressed by the user are respected by the consent management system.

The ISAS website may contain links to external services or social networks.

When users click on these links, they leave the ISAS website and any data processing carried out on the relevant platforms is subject to those services' own policies.

ISAS may amend this privacy policy to reflect changes to the website, its services or applicable legal and regulatory requirements.

The version published on the website is the version in force.